In previous versions of Myprogress, the services assumed that users only used one device. Myprogress would check whether an assessment had previously been synced by a user to their device, and if it had then the service wouldn’t offer to provide it.
The redesigned app and services support multiple devices. The service now looks at all of the assessments that have been deployed to a user, and if (within a 30 day period of deployment) any are not present on the device being synced, it will pull them down to the device. User's can also use the option "re-send to mobile" next to the assessment on the web.