Visibility of terminology

Updated by Helpdesk Coordinator -

Terminology can be changed at any point within an organisation and to make any changed you must be signed in as an admin user attached to that organisation.

**All terminology must be provided in lowercase**


Visibility of any terminology changes usually take effect immediately; however, you may need to refresh the page, log out & back in or clear down your cache to see these changes.

A common misunderstanding of the visibility of these changes site wide, is when these changes are done within a child organisation rather than a top level organisation, which therefore doesn’t reflect the changes across the whole site. An example of how visibility works is;

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