Step 1. Go to the web address of your Myprogress site. This should be in your welcome email from Myknowledgemap.
Step 2. Click on the Forgotten your password? link, located just above the Sign in button.
Step 3. Enter the email address which is linked to Myprogress into the Email address box.
Step 4. Check your email inbox for your sign in details and new password.
If you have completed this process and have still not received an email within 20 minutes then you should contact your administrator for assistance.