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Resetting password

On MyProgress, does resetting a user's password set it back to their original password (if creating an individual user) or to password1234 which is the standard bulk upload password?

William Mair

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Hi William,

It sends a new email to the user's email address, which is a mixture of letters and numbers in order to prevent anyone else accessing the account. Due to this, please ensure the user has the correct email address before selecting this option.

Thanks

Emily

Helpdesk Coordinator
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