Resetting password

William Mair

• November 11, 2015 10:57

On MyProgress, does resetting a user's password set it back to their original password (if creating an individual user) or to password1234 which is the standard bulk upload password?

0

• Official comment

  

  Helpdesk Coordinator

  • November 11, 2015 11:14

  Hi William,

  It sends a new email to the user's email address, which is a mixture of letters and numbers in order to prevent anyone else accessing the account. Due to this, please ensure the user has the correct email address before selecting this option.

  Thanks

  Emily

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