| Date/Version | Update |
| 1 - Created 2025 | |
| 2 - 15/05/2026 | Added returning to draft |
Video Walkthrough - Completing a form with No Sign Off
Video Walkthrough - Completing a form with Sign Off
Forms with Email for Later & QR Code
Video Walkthrough - Completing a form with Email for Later
Video Walkthrough - Regenerating the QR Code
Draft not submitting - Returning item to draft and generating error message
Forms with No Sign Off
Sign into the App; using your University (MyProgress) credentials.
Select a form from the form list. This opens a new draft.
If prompted to select a placement area, press the dropdown;
Press on "confirm placement area".
Fill out the draft as required;
Please note: For text boxes, you can use the speech-to-text function on your device, example below.
Once reviewed, then press the "Submit" button.
Press the "Ok" button; to confirm.
Video Walkthrough - Completing a form with No Sign Off
Forms with Sign Off
Sign into the App; using your University (MyProgress) credentials.
Select a form from the form list. This opens a new draft.
If prompted to select a placement area, press the dropdown;
Press on "confirm placement area".
Fill out the draft as required;
Please note: For text boxes, you can use the speech-to-text function on your device, example below.
When prompted, to enter your Practice Staff / Approvers details, you will usually need to check they have confirmed you can use their details. Once confirmed, you can either enter their sign-off details on their behalf or pass them the device to update..
Once a practice staff member has signed off the form, you can press on the "Submit" button.
Video Walkthrough - Completing a form with Sign Off
Forms with Email for Later & QR Code
(QR Code available from Version 8.6)
Sign into the App; using your University (MyProgress) credentials.
Select a form from the form list. This opens a new draft.
If prompted to select a placement area, press the dropdown;
Press on "confirm placement area".
Fill out the draft as required;
Please note: For text boxes, you can use the speech-to-text function on your device, example below.
When ready to send/generate a QR code - click the 3 buttons top right and select "Email for later & generate QR code.
Click OK to confirm:
Once submitted a QR code is auto generated; ask your Assessor to scan and complete the draft response. They are also sent the link via email, to complete later. If your Assessor doesn't want to complete in the moment, click the x to close the QR code.
Your Assessor can - as a note - use the QR code the access the draft, update it and save draft, top right. They can then use the email link sent to them to finalise, review and submit - both methods access the same draft.
If your Assessor wishes to access any generated QR codes, you can access these within the app by selecting "InProgress" at the bottom, then "Emailed for later/QR code". Click on the draft/email entry and itll open the QR code. As a note - if the draft has been completed the QR code will be unavailable. Email for later drafts sent via the web, also do not generate a QR code.
Video Walkthrough - Completing a form with Email for Later
Completing a form in the app with email sign off and QR Code
Video Walkthrough - Regenerating the QR code
If a student has, within the app, already generated a QR code, this can be re-generated to use again. Note - The email for later draft must have been created originally in the app, drafts sent in the web cannot have a QR code generated.
Please note: submitted forms can only be viewed on the web version of your program instance. To access your instance from your app, go to the Settings page and press "Open Web View".
Troubleshooting
Mobile App – Understanding Outbox Errors
When a form is saved and waiting to be submitted, it sits in your Outbox. Most of the time, forms sync automatically when you have a connection. Occasionally, a form will fail to submit and display an error message.
What does the error message mean?
If a form in your Outbox has failed to submit (rather than simply waiting for a connection), you will see a red message beneath the form name:
"This form couldn't be submitted. Swipe left to move it to drafts or delete it."
Moving a failed form to Drafts or deleting it
If you receive the above sync error, we recommend re-submitting the form at least twice. To resubmit it, or remove it from your Outbox entirely, swipe left on the failed form to reveal two options:
- Draft — moves the form out of the Outbox and into your Drafts tab, where you can resubmit.
- Delete — permanently removes the form from your device.
You will be asked to confirm your choice before any action is taken, to prevent accidental changes.
Getting the error details to send to support
If the same form keeps failing to submit, more than twice, the best thing to do is share the technical error details with support so the problem can be investigated. You can access these directly from the app:
- Tap on the failed form in your Outbox.
- A Submission error dialog will appear showing the raw error message.
- Tap Copy to copy the full error to your clipboard.
- Paste the copied text into a new support ticket or reply to an existing one.
What to do next
If you are unsure which option to choose, here is a quick guide:
- The form data is important and must not be lost → Move to Drafts and resubmit - try twice minimum before sending an error.
- The form was submitted in error or is no longer needed → Delete it.
- You're not sure why it failed → Copy the error details and contact support before taking any action.
Suggested articles
Setting up your MyProgress mobile app
How to add timesheet/practice hours onto your MyProgress app
Creating and editing drafts in your MyProgress app
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