Completing a form on the MyProgress App

Forms with No Sign Off

Video Walkthrough - Completing a form with No Sign Off

Forms with Sign Off

Video Walkthrough - Completing a form with Sign Off

Forms with Email for Later & QR Code

Video Walkthrough - Completing a form with Email for Later

Video Walkthrough - Regenerating the QR Code

Whole Column Likert Selection - From release 8.9

Troubleshooting

Draft not submitting - Returning item to draft and generating error message

Forms with No Sign Off

Sign into the App; using your University (MyProgress) credentials.

Select a form from the form list. This opens a new draft.

If prompted to select a placement area, press the dropdown;

Press on "confirm placement area".

Fill out the draft as required;

Please note: For text boxes, you can use the speech-to-text function on your device, example below.

 Once reviewed, then press the "Submit" button.

Press the "Ok" button; to confirm.

Video Walkthrough - Completing a form with No Sign Off

Forms with Sign Off 

Sign into the App; using your University (MyProgress) credentials.

Select a form from the form list. This opens a new draft.

If prompted to select a placement area, press the dropdown;

Press on "confirm placement area".

Fill out the draft as required;

Please note: For text boxes, you can use the speech-to-text function on your device, example below.

When prompted, to enter your Practice Staff / Approvers details, you will usually need to check they have confirmed you can use their details.  Once confirmed, you can either enter their sign-off details on their behalf or pass them the device to update..

(Note - from Version 8.8, Universities can remove this option and force students to only use pre-chosen users from the "Signed off by" drop down.)

If any users have been linked to the placement provider/practice area you're attending, their details and details of anyone who has previously been allocated as PA/PS/PE or other role will also appear within the "Signed off by" drop down.  (Version 8.8 onwards)

Once a practice staff member has signed off the form, you can press on the "Submit" button. 

Video Walkthrough - Completing a form with Sign Off

Forms with Email for Later & QR Code 

(QR Code available from Version 8.6)

Sign into the App; using your University (MyProgress) credentials.

Select a form from the form list. This opens a new draft.

If prompted to select a placement area, press the dropdown;

Press on "confirm placement area".

Fill out the draft as required;

Please note: For text boxes, you can use the speech-to-text function on your device, example below.

When  ready to send/generate a QR code - click the 3 buttons top right and select "Email for later & generate QR code.  

You will need to add the information of who you're going to send this completed form to in this section and you can do this by either typing in the name of the person and selecting them from the list.  The list will include users have been linked to the placement provider/practice area you're attending, their details and details of anyone who has previously been allocated as PA/PS/PE or other role will also appear.  (Version 8.8 onwards)

Or you can enter their full name and email address in the section below this. (Note - from Version 8.8, Universities can remove this option and force students to only use pre-chosen users from the "Email for later to" drop down.)

Click OK to confirm:

Once submitted a QR code is auto generated; ask your Assessor to scan and complete the draft response.  They are also sent the link via email, to complete later.  If your Assessor doesn't want to complete in the moment, click the x to close the QR code.

Your Assessor can - as a note - use the QR code the access the draft, update it and save draft, top right.  They can then use the email link sent to them to finalise, review and submit - both methods access the same draft.

If your Assessor wishes to access any generated QR codes, you can access these within the app by selecting "InProgress" at the bottom, then "Emailed for later/QR code".  Click on the draft/email entry and itll open the QR code.  As a note - if the draft has been completed the QR code will be unavailable.  Email for later drafts sent via the web, also do not generate a QR code.

Note - The QR code has 2 options - Option 1 - Any user can scan and complete the response; Option 2 - From the latest version of the app - if the Organisation requires specific authenticated users to complete the response by QR code - when the Assessor/Practice Partner, scans the QR code they will be asked to sign in.   If you have queries about this please speak to your Organisation/University.

Video Walkthrough - Completing a form with Email for Later

Completing a form in the app with email sign off and QR Code

Video Walkthrough - Regenerating the QR code

If a student has, within the app, already generated a QR code, this can be re-generated to use again.  Note - The email for later draft must have been created originally in the app, drafts sent in the web cannot have a QR code generated.  

How to regenerate the QR code

Please note: submitted forms can only be viewed on the web version of your program instance. To access your instance from your app, go to the Settings page and press "Open Web View".

Whole column likert selection

A likert question, when completing a form, allows you to rate a list of rows (for example, skills or performance criteria) against a set of columns (for example, Competent and Not yet competent). Normally each row is rated one at a time.

 This feature lets you set every row to the same column in a single action.

The MyProgress app shows each likert row as a card rather than as a table, so there are no column headers. Instead, a Set all to: bar appears above the first card, with one button for each column.

• Rate every row: tap a column button. Every row is set to that column and the button is highlighted.
• Adjust a row: tap a different option on that row's card. Other rows are unaffected.
• Clear the table: tap Clear ratings (shown whenever any row is rated), or tap the highlighted column button again.
• Switch column: tap a different column button.

If switching column or clearing would overwrite ratings you have changed individually, the app asks Reset all ratings? — tap Reset to continue or Cancel to keep your ratings.

Columns that require a justification work differently in the app - In the app, justifications are entered one rating at a time, so a column containing cells that require a justification cannot be set for every row at once. Its button is shown greyed out, with the message “Ratings that need a justification are set one at a time, so those columns cannot be set for every row at once.” Rate those rows individually.

Note - Screen reader users hear “All rows set to [column]” or “All ratings cleared” when the bar is used.

Troubleshooting

Mobile App – Understanding Outbox Errors

When a form is saved and waiting to be submitted, it sits in your Outbox. Most of the time, forms sync automatically when you have a connection. Occasionally, a form will fail to submit and display an error message. 

What does the error message mean?

If a form in your Outbox has failed to submit (rather than simply waiting for a connection), you will see a red message beneath the form name:

"This form couldn't be submitted. Swipe left to move it to drafts or delete it."

Moving a failed form to Drafts or deleting it

If you receive the above sync error, we recommend re-submitting the form at least twice.  To resubmit it, or remove it from your Outbox entirely, swipe left on the failed form to reveal two options:

• Draft — moves the form out of the Outbox and into your Drafts tab, where you can resubmit.
• Delete — permanently removes the form from your device.

You will be asked to confirm your choice before any action is taken, to prevent accidental changes.

Getting the error details to send to support

If the same form keeps failing to submit, more than twice, the best thing to do is share the technical error details with support so the problem can be investigated. You can access these directly from the app:

What to do next

If you are unsure which option to choose, here is a quick guide:

• The form data is important and must not be lost → Move to Drafts and resubmit - try twice minimum before sending an error.
• The form was submitted in error or is no longer needed → Delete it.
• You're not sure why it failed → Copy the error details and contact support before taking any action.

Suggested articles

Setting up your MyProgress mobile app

How to add timesheet/practice hours onto your MyProgress app

Creating and editing drafts in your MyProgress app